BOARD MEETING DATE: April 11, 1997 AGENDA NO. 20


Proposal:

Public Advisor’s Report

Synopsis:

This report highlights the Public Advisor, Local Government, Small Business Assistance and Economic Development activities for the month of February, 1997. Comprehensive reports on these efforts are set forth below in Sections I, II, III and IV, respectively.

Committee:

Not applicable.

Recommended Action:

Receive and file this report.

James M. Lents, Ph.D.
Executive Officer


SECTION I - PUBLIC ADVISOR ACTIVITIES

Staff participated in the activities, programs and events listed below. A statistical report of these activities also is included.

Contact: La Ronda V. Bowen, Public Advisor, 909.396.3235

BUSINESS OUTREACH

AUTOMOTIVE SERVICE COUNCIL MEETINGS

In response to invitations sent to the 13 local chapters of the Automotive Service Councils of California, the AQMD received ten requests for speakers on the new Rule 1171 requirements. Three of those speaking engagements occurred during February and included the Long Beach, Orange County, and West Los Angeles Chapters. The goal of these meetings is to obtain input from automotive repair shop owners on the best way to inform this area’s more than 10,000 auto repair shops of the revision to Rule 1171. This rule requires the switch from petroleum solvents to water-based solvents for automotive parts washing tanks by 1999.

SANITATION DISTRICT/AQMD/DEPARTMENT OF TOXIC SUBSTANCES CONTROL JOINT OUTREACH PROGRAM

On February 20, AQMD staff met with representatives of sanitation districts and the Department of Toxic Substances Control to discuss ways of coordinating the outreach effort for Rule 1171. The goal is to create a unified multi-agency program so that auto shop owners complying with the air regulations do not cause water pollution problems by improperly disposing of the water-based solvents used in auto parts washing tanks.

ORANGE COUNTY BUSINESS COUNCIL

The AQMD participated in the monthly meeting of the Orange County Business Council’s Environment Committee on February 18. Discussion centered around improving coordination of the business permitting activities of city, county, regional, and state agencies. The AQMD already participates with Cal/EPA in two permit assistance centers located in Orange County.

HEARING BOARD WORKSHOP

Public Advisor staff assisted AQMD’s Hearing Board in setting up and conducting a workshop on February 18, 1997. The goal was to educate small business owners, consultants and AQMD staff on current Hearing Board practices, how to obtain a variance and other procedures. The meeting also provided participants with a chance to meet Hearing Board members in a non-controversial situation. This first of several planned workshops was held at AQMD’s Diamond Bar headquarters.

COMMUNITY OUTREACH

SCHOOL EPISODE (Reg. VII) OUTREACH

AQMD staff gave a presentation to 50 directors of Head Start programs in Cabazon on February 20. The directors were provided with information on what to do when smog concentrations reach unhealthful and episode levels. Information and materials were also provided on how to access daily air quality readings and forecasts. They were also provided with materials on health and smog. The presentation was made during a training session for the Head Start directors provided by the Riverside County Office of Education.

BASEBALL OUTREACH

In 1996, the Rancho Cucamonga Quakes and San Bernardino Stampede minor league baseball teams had combined total season attendance of 558,577. The teams expect similar attendance this year. The 1997 season runs from April 1 through August 30.

AQMD is again receiving full -page advertisements in the 1997 season programs of the Quakes and the Stampede. The advertisements feature information on steps individuals can take to reduce air pollution and how to obtain information on smog and health. The ads are part of a package that will also allow the AQMD to disseminate information and publications through each of the team’s local outreach programs. Both teams are located in areas with high levels of air pollution.

VISITING DIGNITARIES

A delegation of 12 local government officials from Korea met Feb. 27 with AQMD’s Public Advisor, Local Government and Planning & Policy staffs to learn about what cities and counties are doing to improve air quality in Southern California. A slightly smaller delegation from the Korean EPA met with Planning and Applied Science and Technology staffs about monitoring, modeling and forecasting methods.

PUBLIC ADVISOR’S

MONTHLY ACTIVITY REPORT

1997

OUTREACH

JAN

FEB

MAR

APR

MAY

JUN

JUL

AUG

SEP

OCT

NOV

DEC

TOTAL

Speakers Bureau














Presentations (PADV staff)

4

18












Presentations coordinated

7

12












Delegations Hosted

2

2












District Tours

2

2












Events\Conferences














Sponsored\Hosted

1

1












Participated\Attended

10

2












Meetings














Chamber\Business Meetings

8

11












Community Meetings

5

4












Interagency Meetings

5

4












Public Notification














Public Workshops

0

4












Public Notices

4

3












Customer Service














Fee Review Requests

0

8












Customer Surveys

23

36












Public Info. Center














Material Requests Filled

976

322












Total Calls Received *

19596

13245












Avg. Calls Per Day

632

473












* The District uses an automated phone system that provides callers with self-service access to information on meetings, workshops, air quality readings and forecasts by simply entering their zip codes. Callers can also request rules or publications, obtain updates on District programs or speak to a public information representative (during regular business hours). The system is operational 24-hours-a-day, 7-days-a-week.

SECTION II - LOCAL GOVERNMENT ACTIVITIES

Highlights of the activities of this reporting period are listed below.

Contact: Larry Rhinehart, Intergovernmental Affairs Director, 909.396.2898

or Oscar Abarca, Intergovernmental Affairs Director, 909.396.3242.

LEGISLATIVE OUTREACH

Intergovernmental Affairs Directors met or had contact with the following legislators and/or their staffs regarding air quality related issues:

LOCAL GOVERNMENT OUTREACH

Intergovernmental Affairs Directors made presentations on AQMD programs to the following city councils, and attended/participated in meetings with the following governmental organizations:

LOS ANGELES COUNTY - WESTERN REGION

LOS ANGELES COUNTY - EASTERN REGION

ORANGE COUNTY

RIVERSIDE COUNTY

SAN BERNARDINO COUNTY

OTHER

  • CLOUT Meeting
  • SCAG Regional Council, Policy and Standing Committees
  • SCAG Special Transportation & Communications Committee Meeting
  • South Bay Council of Governments
  • Independent Cities Association Meeting
  • Los Angeles Division, League of California Cities

    As a result of their interaction with the organizations listed above, the Intergovernmental Affairs Directors communicated with the following officials by phone or in person:

    LOS ANGELES COUNTY - WESTERN REGION

    LOS ANGELES COUNTY - EASTERN REGION

    ORANGE COUNTY

    RIVERSIDE COUNTY

    SAN BERNARDINO COUNTY

    OTHER

    Chris Carlson, Fire Chief, City of La Mesa & Member of League of California Cities Board of Directors

    Intergovernmental Affairs Directors also met or had contact with the following local and state agency, business and community representatives regarding air quality related issues:

    The Intergovernmental Affairs Directors continued to provide administrative oversight for the AB 2766 Discretionary Fund and Subvention Fund programs. The IGA Directors also attended/ participated in the following activities:

    SECTION III - SMALL BUSINESS ASSISTANCE ACTIVITIES

    The Clean Air Ambassador Program has been highlighted below. The annual statistical report for 1996 and the statistical report for the month of February 1997 are also included.

    Contact Lee Lockie, Director, 909.396.2390

    The Clean Air Ambassador Program

    Background

    On September 13, 1996, the Governing Board adopted a comprehensive program to enhance the AQMD’s outreach to the business community. This was developed in response to recommendations by Assemblymembers Escutia and Napolitano.

    As part of this program, which included the recent Legislative Summit, the District initiated a Small Business Outreach Pilot project. The purpose of this program is to establish a more direct line of communication with small business owners, identify our overall effectiveness with the business community, and identify ways to improve our communications.

    The Process

    The office of Assemblywoman Martha M. Escutia and the District organized a series of face-to-face meetings with business owners/operators in Huntington Park, Bell, Commerce, South Gate, Bellflower, and Maywood to develop and test this pilot outreach project.

    The businesses were contacted by telephone and by mail to determine their interest in participating. Of the 77 businesses contacted, 43 agreed to be interviewed at their worksite. The remaining 34 businesses selected the option of completing a mail-in survey. The face-to-face interviews were conducted on February 28, 1997. Seven teams were developed; each team consisted of two AQMD staff; one communications and one technical person. Directors, managers, supervisors and non-management staff participated. Two representatives from Assemblywoman Escutia’s local office accompanied one team.

    The Results

    Following this outreach, a de-briefing of the team members was held to determine if the survey process accomplished the Governing Board’s objectives. Team members made the following general observations:

    1. Most of the businesses commented that they were surprised and pleased that "government" was there just to listen to them.

    2. Working through local office of elected official increased responsiveness.

    3. During the interviews, the District received constructive observations/suggestions for improvement in its communications with business.

    4. Many business people have witnessed noticeable improvements in the responsiveness of AQMD over the past several years.

    Next Steps

    Staff is presently revising the questionnaire and reviewing the process for identifying potential business participants. The pilot program and proposed approach for future interviews will be agendized for future Legislative, Stationary Source, and Administrative Committees.

    It is expected that Legislators throughout AQMD’s four-county area will be invited to participate in this type of outreach.


    ATTACHMENT 1

    February 7, 1997

    AN INVITATION

    TO THE BUSINESS COMMUNITY

    As you know, air pollution is a real health problem in the Los Angeles area. To solve the problem, we must quickly find inexpensive and easy ways to reduce emissions from the processes that create air pollution.

    AQMD requests your help and your ideas on ways to clean the air without harming local businesses. A team of AQMD "clean air ambassadors" will be visiting a number of businesses in our neighborhood, including yours, on Friday, February 28, 1997. They need to speak directly to you about the air quality in your neighborhood and how current air quality programs affect your business. This is a very important project for the community. We are asking you to speak freely and to give the team your opinions. These meetings are not enforcement inspections. Our goal is to reach a mutual understanding on the appropriate path to economic and environmental well-being.

    Following our personal review of the results of these meetings, a report will be prepared. This report will be presented to the AQMD Governing Board at a public meeting in April of this year. We will see that a copy of the report is sent to you.

    If you are not available on Friday, February 28, but wish to meet with the team another day, please contact the AQMD Small Business Assistance Office at (800) 388-2121 and ask for Al Baez.

    For the benefit of the community, we hope you can participate. We are very interested in hearing your opinions and using them to make decisions in the future. Many thanks for your time and ideas!

    (al dorso en español)

    7 de febrero, 1997

    UNA INVITACIÓN A LA COMUNIDAD EMPRESARIAL

    Como usted sabe, la contaminación del aire en el área de Los Ángeles es un grave problema para la salud. Para resolver el problema, tenemos rápidamente que encontrar maneras económicas y fáciles para reducir emisiones de procesos que crean la contaminación del aire.

    El Distrito para la Administración de la Calidad del Aire de la Costa Sur (SCAQMD) le solicita su ayuda e ideas acerca de maneras para limpiar el aire sin dañar las empresas locales. Un equipo de embajadores del AQMD aire limpio de nuestra comunidad, visitará varias empresas en su área, incluyendo la suya, el viernes, 28 de febrero, 1997. Este equipo desea hablar directamente con usted acerca de la calidad del aire en su vecindad y sobre cómo los programas de la calidad del aire vigentes afectan su empresa. Le pedimos que háble libremente y que le de al equipo sus opiniones. Estas visitas no son inspecciones. Su propósito es crear una colaboración para el bienestar ambiental y económico de nuestra comunidad.

    Éste es un proyecto de suma importancia para la comunidad. Después de una revisión personal de los resultados de estas sesiones, un informe será preparado y será presentado a La Junta Gubernativa del SCAQMD en una sesión pública en abril de este año. Nosotros nos encargaremos de que una copía de este informe le sea enviado.

    Si usted no va a estar disponible el viernes, 28 de febrero pero desea reunirse con el equipo otro día, por favor comuníquese con Al Baez de la Oficina de Asistencia Para Empresas Pequeñas del SCAQMD al 800.388.2121.

    Esperamos que usted pueda participar en este importante programa para el beneficio de la comunidad. Estamos muy interesados en escuchar sus opiniones y en utilizar éstas en futuras decisiones. ¡Muchas gracias por su tiempo e ideas!

    (English on Back)

    Undisplayed Graphic Figure 1

    The numbers above each bar depict the total number of service requests and not the total number of businesses assisted in each service category.

    Definitions

    Rule Interpretations - assistance in interpreting whether permits are necessary and/or whether a business is operating in compliance with AQMD rules.

    Permit Applications - assistance in completing permit applications and calculating fees.

    Clearance Letters - state law prohibits Building Departments from issuing a final certificate of occupancy unless all requirements of the local air quality agency are met.

    On-site Consultations - technical consultation provided at one’s place of business.

    Financial Assistance - screening businesses planning to purchase air pollution control equipment to determine eligibility for loan guaranties.

    New Business Roundtables - attending multi-agency meetings with new or expanding businesses.

    Outreach activities - participating in meetings/conferences on small business concerns (includes Chambers of Commerce, local governments, technical seminars). This includes assisting businesses to become involved in rule development.

    Bilingual Assistance - providing all or part of our services in languages other than English.

    Undisplayed Graphic

    Figure 2

    * The numbers above each bar depict the total number of service requests and not the total number

    of businesses assisted in each service category.

    Definitions

    Rule Interpretations - assistance in interpreting whether permits are necessary and/or whether a business is operating in compliance with AQMD rules.

    Permit Applications - assistance in completing permit applications and calculating fees.

    Clearance Letters - state law prohibits Building Departments from issuing a final certificate of occupancy unless all requirements of the local air quality agency are met.

    On-site Consultations - technical consultation provided at one’s place of business.

    Financial Assistance - screening businesses planning to purchase air pollution control equipment to determine eligibility for loan guarantees.

    New Business Roundtables - attending multi-agency meetings with new or expanding businesses.

    Outreach activities - participating in meetings/conferences on small business concerns (includes Chambers of Commerce, local governments, technical seminars). This includes assisting businesses to become involved in rule development.

    Bilingual Assistance - providing all or part of our services in languages other than English.

    SECTION IV -

    ECONOMIC DEVELOPMENT & BUSINESS RETENTION (EDBR) ACTIVITIES

    Highlights of the activities conducted during this reporting period are described below.

    Contact: La Ronda Bowen, Public Advisor, 909.396.3235

    Larry Watkins, EDBR, 909.396.3246

    Roberta Rigg, EDBR, 909.396.2659.

    ACTIVITIES

    During this reporting period, assistance was provided to various facilities wanting to expand or consolidate their operations. Companies were informed of emerging new pollution reduction technologies as well as technology transfer opportunities. EDBR staff also participated in 4 public outreach meetings by making a presentation and providing information to interested parties. The total number of participants reached through these meetings exceeded 80 people.

    Open Items (business development and retention efforts in process) 31

    Completed Items (decision to stay, expand, etc.) 8

    (This represents 211 jobs/jobs retained in California)

    Outreach and meetings with companies 9

    TECHNOLOGY TRANSFER

    A biofilter designed and constructed by a team consisting of university and engineering scientists is being tested at a local fiberglass fixture manufacturer. EDBR staff recommended Lasco Bath to act as a test host for the biofilter. University of California at Riverside engineering department personnel believe that the biofilter can be used to control styrene emissions coming from the coating of bath fixtures with resin. If successful, this technology could provide a very inexpensive means of controlling emissions from the fiberglass industry. After this test is concluded, the biofilter may be used in other facilities such as furniture stripping operations.

    GULFSTREAM

    The corporate decision has been made to go ahead with their facility expansion plans, including construction of two 300,000 sq. ft. hangers and the renovation of an existing hanger at the Long Beach airport. This is the first new airplane painting facility in a decade in southern California dispelling the myth that it cannot be done due to tough environmental regulations.

    SANTA BARBARA AEROSPACE

    Santa Barbara Aerospace has executed a lease for at least four hangars at what was known as Norton Air Force Base. This marks the beginning of an aggressive new expansion for the company’s airplane refurbishing/reconditioning and painting business. Santa Barbara Aerospace acts as a subcontractor to major air carriers and is predicting a 100% increase in its business. Their takeover of the Norton facilities include a control system once owned by Lockheed for its painting of airplanes. With the base closure, Lockheed moved out and essentially abandoned the system. This is expected to bring 130 jobs to the San Bernardino area.