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BOARD MEETING DATE: August 13, 1999 AGENDA NO. 6

PROPOSAL:

Authorize Purchase of PeopleSoft Software Support Maintenance for Integrated Financial/Human Resources System

SYNOPSIS:

On April 10, 1998, the Board approved purchase of an integrated Financial/Human Resources system to achieve efficient unified financial, human resource, and payroll functions for the agency. The first year of software maintenance was included in the software license fee. This action is to obtain approval for the purchase of PeopleSoft software support maintenance. Funds ($100,294) for the current year's support are included in the FY 1999-00 Budget.

COMMITTEE:

Administrative, July 23, 1999, Recommended for Approval

RECOMMENDED ACTION:

Authorize the purchase of PeopleSoft Software support maintenance for integrated Financial/Human Resources system at a cost of $100,294 for the current year. Funds are allocated in the FY 1999-00 Budget, under District General Professional and Specialized Services.

Barry R. Wallerstein, D.Env.
Executive Officer

Background

On April 10, 1998, the Board awarded a contract for new financial/human resources software, hardware, and implementation services. Although the primary motivating factor for acquiring a new finance system is Year 2000 compliance, there is also a need to keep up with current technology and to enhance the functionality of the overall finance system, eliminating duplicate effort where possible and integrating processes that access the same data. The PeopleSoft license agreement included support and maintenance for the first year and established annual maintenance fee structure for subsequent years. PeopleSoft support maintenance includes the following services:

• Software Maintenance – for licensed product updates, enhancements, and repairs;
• Customer Care Business Center – for resolution of all business issues and aid in finding the right assistance within PeopleSoft's customer service realm;
• PeopleSoft Advisor – for business-oriented information needs and advice;
• PeopleSoft Plugged In – for electronic distribution of information on new releases, fixes and patches, and software updates;
• Customer Connection – for on-line access to PeopleSoft information including news, documentation, training, and user groups;
• Global Support Center – for online operating difficulties, system failures, PeopleSoft application-related problems, potential system bugs, and installation and upgrade issues;
• Access to PeopleSoft Forum – for database documentation and PeopleSoft application problems and fixes.

Proposal

PeopleSoft USA, Inc. is the sole manufacturer of this software and therefore the only source for its support. Staff recommends the purchase of PeopleSoft software support maintenance to provide continued support for AQMD's integrated financial/human resources system.

Resource Impacts

Sufficient funds are included in the FY 1999-00 Budget for the current year's support. Funds will be requested in the FY 2000-01 and subsequent budgets for future year support maintenance.

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